Testimonials

Installed 2 new complete systems. The crew did a great job as they have always done for me in the past. The house is cooler than it ever has been with the heat pumps that were here before. Thank you.
William L
Bon Air Service Co., owned and operated by Martin Caballero, provide honest and excellent work. We have invested in their semi-annual maintenance program where they come out twice a year and perform service on our AC and heating units. We see this as an investment as it is worth it to us. Last month, Devin Rivera was the technician assigned to service our furnace unit. His knowledge as well as his professionalism were second to none. Upon his inspection, he discovered an issue that we would have totally missed. For those questioning his honesty, he provided pictures and explained exactly what his concern was. After further discussion, we approved the repair/replacement, and now, we are good to go for the winter season...as long as the power-grid doesn't fail.
Roy W, Jr.
DON”T LOOK ANY FURTHER!!!! This is the best hvac company in Texas. After browsing several places and looking for an honest tech to come fix our air conditioner,we found it with Bon Air. First we had a different company tell us our motor was bad and was gonna charge us a lot of money. Didn’t seem right so wanted to get a second look. I came across Bon Air , read some good reviews and decided to give them a call. Danielle was the ladies name (I believe) I spoke to when I first called to set a time up for a tech to come out, earliest time was gonna be the following morning which was fine, but a short time after she called me back letting me know they had a tech available that could come out right away. We have gone 48 hours without air at this point so this was good news. The technician Erik, arrived shortly after He was very nice and detailed in his work looking for the issue. After finding a fuse blown caused by an outside wire shorting out , he was able to fix it very quick and before you know we had ice cold air blowing again. After being lied to from a different place that obviously had no idea what they were talking about and we would have wasted over a thousand dollars buying a motor and still not having the issue taken care of, Bon Air and Erik did an awesome HONEST job and we are truly thankful. It’s hard to find loyal people in certain businesses. They have a lifetime customer out of us and I strongly recommend them. Thank you very much for the great experience and customer service. Thanks Erik
King I

We were referred to Bon Air by our car insurance agent and he did not steer us wrong! We needed to replace our entire unit for the first time ever since living in our home and the Bon Air team made the entire process so easy!

Everyone from their General Manager, Paul, to their consultant, Cody Sims, were VERY communicative and incredibly patient in educating us when we had many questions. They gave us options to chose from, explained everything thoroughly, were accommodating to our schedules and most of all, despite Cody having to go on vacation, he made sure the team kept in constant contact with us so we were taken care of. The team who did the installation were great too! We also ran into a snag with technology when it came to financing, but Paul and Cody were on top of it to make sure everything was done.

We cannot sing enough praises to this phenomenal team and will be referring them to anyone who needs AC/heating services! Thank you again, Bon Air team!

Carol V

I was very happy with the friendly and courteous service that I received from the Bon Air team.

Cody Sims began the process by constructing a very detailed estimate to update my three heat pump systems and bring the insulation in my attic up to a level to support the energy conservation of the units. He presented and painstakingly went over the options I had and designed a proposal that promoted energy saving, optimal efficiency, included thousands of dollars in rebates and savings and a long term warranty option to protect my investment, if I chose. After a week of agonizing over a decision and having Cody help nurture my processing, I, then, confidently, signed on the "dotted line".

Installation days were rainy and cool. The installation team worked two 14 hour days and got the job done right, in spite of the mud and the terrible humidity. They were very polite, courteous, friendly, happy, and very hard workers. There was no standing around. They seemed well supervised and trained and were always moving. I was obviously impressed with their skill set and work ethic, but I was even more impressed with how they kept my house and yard clean and clear of construction debris. They got the job done quickly, efficiently and in a very professional manner.

At the end of the second day, it was very late and the installation was complete, but, the supervisor gladly spent time and gave me a mini-training in regard to my wonderful new thermostats. He was very patient and I never felt like he was in a rush to finish and go home until the job was complete and everything was up and running and I was happy with the results.

I consider myself to be a very satisfied customer and a big fan of Bon Air's Professional Team. Thank you, thank you. (Also, kudos to the friendly and very helpful phone team.)

Joseph S
Honest and adorable. My A/C unit started sorry cycling on a hot day. I called Bon Air and they were able to schedule a late appointment. My tech, Alex Garcia, showed up that evening and quickly diagnosed the issue as a dirty condenser. He cleaned out and I was back in business. He came back the next day at no charge to check the charge since he was concerned it might be accurate with a wet condenser.
Steve V