What to Look for in an AC Repair Technician

July 08, 2015

Get ready to get your shorts out of storage, the weather is really heating up here in Grand Prairie. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and thoroughly vetted before your AC has any issues surviving an incoming heatwave.

It would be nice if you could just select the first number out of the phone book and trust that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Bon Air Service Company has some red flags to watch out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Ahead of Starting Work

A credible company will provide you with an estimate before beginning any work. Any company requesting payment prior to starting work should be called into question. Another sign of a shady company is asking for payment in cash. This could lead to frustrations down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an idea of what is going wrong with your air conditioner just by talking with you, but they won’t know for sure until they have actually inspected your system. Look for a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t trust them to complete the work. By getting a signed contract preceding the work you’re guaranteeing that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but most do. You can easily search online and see if licenses are required in your area. If you are living in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses untrained workers. And any complaints or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s most likely a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a credible AC repair technician in the Grand Prairie area. The pros at Bon Air Service Company are ready to get the job done right and earn your trust. Give us a call at 972-332-1028 to arrange an appointment up with us anytime.