Customers

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a/c/heater repair | need new ac system? | maintenance | heating 

What are customers saying about Bon Air Service Company?

January 2017
Your installation crew Jeremy and Eric did a great job! Very respectful and polite. Very rare to have respectful, hard working men working for your company.

 Brian Witaker    

December 2016
 Josh is an outstanding employee, very nice and very honest. I accidently gave him the wrong amount of money and he notified me immediately. I didn’t know decent people like that still existed. 12-13-16

Janie Walker- Duncanville 

December 2016
The crew was very well mannered, efficient and hard working. We hardly knew they were here working – 

David B, Arlington 12-7-16

December 2016
Randy was very courteous, efficient, knowledgeable and Texas friendly. He did the company proud! 

 EM in Arlington 12-5-16

May 2016
Received this email today with a subject line of "Very satisfied customer".
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Today we had Bon Air come out  to our home to inspect our AC unit. It wasn't cooling the house for the last week. We called another company last week, in regards to the same issue. The owner of the other company came out to meet with us. After he looked at our equipment he informed us that our compressor had gone out and our 2nd unit would not except any freon. He quickly told us we needed to replace both systems to the tune of $12,000.00. 
The Bon Air Tech called before he arrived and was on time. He diagnosed that the problem was low freon on both units. We couldn't believe our hears and were over joyed. Thanks you for your honesty, professionalism, and for sending Adam. We will be sharing our experience with all our friends and relatives. Have a great day and Thank you again. 

Todd & Kim S.


March 2016
I called Bon Air service to request a free estimate on replacing our AC/furnace system and my intention was to compare more than one company . But while the salesperson was explaining to me about their products and services I felt confident that I should have them do the work for us .And I glad I did , JOHN was very friendly and helpful and so was Kyle and the other two guys who were with him . Came on time (very important to me) very friendly and professional and finished the job earlier than I expected . I definitely will recommend them . I wished that they provided more services .

Samar Jundi

August 2015


I just wanted to let you know how happy I was with the technician that came to my house. His name was John, and he did a great job! He was very professional. I really liked the way he explained everything he was doing to the A/C unit. I even offered him a tip but he did not accept it. Again, thank you for your great service. I will definitely call again in the future. 

Juan Pruitt



May 2015


I just wanted to say Thank You for doing such a great job repairing my air conditioner, not only did you have a polite professional technician show up within 1 hour of calling for service, but also fix the problem without trying to sell me things that were not needed at the time. It seems that things always break when you are in a tight financial spot and I feel like your company didn’t try to take advantage of a women that really didn’t know much about the problem. I am totally confident that I was treated fairly and will be a repeat customer. Great job from a great company….and that is hard to find these days.

Thank you,

Carol S. –Fort Worth

March 2015

Thank you BON AIR FOR YOUR SERVICE FOR '35'...

You guys are simply top of the line! AND WITH INTEGRITY & PROFESSIONALISM...

Many seek to emulate - BUT YOU GUYS ARE THE REAL DEAL ... You meet the immediate needs & you follow up!

Continued success to the number one Heating & AC Service firm in the DALLAS Fort Worth Area... 'Once folks use you - they are simply Bonair clients for life... HOWEVER YOU TREAT EVERYONE LIKE FAMILY AND THAT TOO SETS YOU APART & YOUR EXPERTISE SEALS THE DEAL...

Dr Sam & Sharon Mings
828 West Cheryl Avenue
Hurst, Texas 76053
 


customer letter

December 2014

“20+ years with we’ve lived in this home with the original heat/air system – trying to keep it going (barely) not knowing what an amazing improvement a good system would give us until now!  Thanks to you.  Thank you for all you’ve done for us”

Linda &Peter Heffley – Grandbury, TX

See what an independent review of Bon Air Service Company found below:


July 2014

Thank you so much for what you have so graciously have done for my wife and I this year. I have never been treated so well by any service company in my 60+ years. I appreciate the use of the A/C unit and fast service you provided last week, when the A/C stopped cooling. Your service technician was very efficient and polite and got us up and running quickly. I worked retail for over 20 years and I have been in the aerospace environment for 30. I know that the way companies survive is by providing the customer with a quality product at a reasonable price, and giving them exceptional customer service. You have proved to me that you provide both exceptionally well. You also need to make a profit. I appreciate the generous discounts on the service call.

I like doing business with local Grand Prairie companies, especially established business that are still providing a great service. I will recommend you to anyone who needs A/C heating service or is looking to replace an existing unit. I look forward to working with you this fall on a new unit for my home.

Richard & Susie Cox


I AM A 28 YEAR RETIRED AIR FORCE PILOT. DURING THOSE YEARS, I BUILT FOUR HOMES AND LIVED IN MANY OTHERS…MOST OF WHICH, REQUIRED HVAC SERVICES. CONSEQUENTLY, I HAVE DEALT WITH NUMEROUS HVAC SERVICE COMPANIES…BOTH GOOD AND BAD. ALTHOUGH I DID NOT KNOW ANYONE ASSOCIATED WITH THIS COMPANY UNTIL I BEGAN THE BIDDING PROCESS, I HAVE NEVER DEALT WITH A MORE PROFESSIONAL COMPANY THAN BON AIR SERVICE CO. THEY COMPLETELY REPLACED THE EXTENSIVE HVAC SYSTEM IN MY CURRENT HOME. FROM PROVIDING THE MOST COMPETITIVE BID TO CLEANUP AFTER ALL SYSTEMS WERE UP AND RUNNING, ALL WORK WAS COMPLETED IN AN ABSOLUTELY OUTSTANDING MANNER. ALL PROFESSIONALS WERE EXTREMELY KNOWLEDGEABLE, COURTEOUS, AND KEPT MY HOME SPOTLESS THROUGHOUT THE EXTENSIVE JOB. BOTTOM LINE…THE GUYS ARE REAL PROS!!!!
– J MAC

Was Given VIP attention from the service man on a semi-annual check-up call for an old Lennox Pulse system (approx. 22yrs old) and replace it with an updated system, through completion of the job including: pricing, description of new equipment, recommendations, courtesy, appearance of workers, etc…Thanks! My 84 year old mind is at rest.
– Mrs. Kelly.

In two days time it’s hard to meet a group of people you can trust and feel comfortable with. Last week we had the pleasure of meeting a TEAM that treated us like FAMILY. They were professional in their different task, but at the same time their goal was to meet our needs and make us feel good. We want to thank the Bon Air team for the wonderful job you all did. Thank you all so very much and we wish every one of you a very Merry Christmas and a Happy, Happy New Year!
 Sincerely,
– Earl and Carolyn Willis

Mr. Cal Brundrett “Chairman of the board” & Mr. Kim S. Fuller “Operations Manager” Came to my home, went over every thing on the instullation of my new A/C. The day of the work being done, each member of the crew intruduced themselfs and shook my hand and started work. All did a great job and cleaned up everything, no mess was left behind. This is a great expreance for me to see such professionals from the Top and crew to do every thing that they said were going to do and did it. A HIGH FIVE for Bon Air Service Co.
– Mr Richard Aguinaga, Grand Prarie, TX
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